This is from Norman's "The Psychology of Everyday Things" which is an article for Human Computer Interaction Tutorials.
"Well-designed objects are easy to interpret and understand .
They contain visible clues to their operation. Poorly designed objects can be difficult and frustrating to use. They provide no clues or sometimes false clues."
Well, What type of person am I? Who is well designed and makes people feel comfortable or makes them panic?
The answers should be given by the design, without any need for words or symbols, certainly without any need for trial and error.
I would not beat about the bush or pretend not to be, and at the same time talk elegantly!!
This is for "Hyunjung and Human Communication"
I don't like to take a lot of trial and error with people who I love.